The help you need to live where you want
Home Care
Whether your family needs just a few hours of support, 24/7 care, or something in between, Family First offers choice, flexibility and dependability. We problem solve, navigate obstacles, and provide clear communication through every stage of the transition. Once again, Family First has been named as one of the top home care providers in the nation.
Let Our Caregivers be Your Eyes and Ears
Our goal is to ensure the safety, happiness, and engagement of our clients in their own homes for as long as possible. We tailor our services to each individual and explore alternative options for those in need of a different approach. We strive to make the impossible possible for our clients.
Affordable Solutions that Work
With over 30 years of experience, Family First assists in finding the optimal solution. While some clients have a clear idea of what they want, others may need guidance in determining the best course of action. The Family First team is there to support you every step of the way.
Our Expertise
Discover Our Unique Features
Personal Care Assistance
Skilled assistance with bathing, dressing, transferring and other activities of daily living.
Homemaking & Meal Prep
Household chores such as tidying up, doing laundry, meal planning and preparation, and grocery shopping.
Dementia Care
Customized plans with trained Caregivers that focus on safety, structured routines and client engagement.
Post-Hospital Care
Tailored care post discharge including medication monitoring, overseeing use of safety equipment and prescription pick-up.
Respite
Hourly care that is scheduled occasionally or on a regular basis that provides relief to family caregivers.
Companionship
Reduces anxiety and raises spirits by engaging clients in activities they enjoy while prioritizing safety.
Medication Monitoring
Remind clients to take their medications on time and as directed. Make sure prescriptions are refilled on time.
Transportation Help
Drive or accompany to medical appointments, on errands or to see family and friends.
Award-Winning Care
Family First has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential clients and caregivers.
Frequently Asked Questions
What is the cost of home care? Does Insurance cover it?
Our services are covered by Medicaid for eligible clients. For those who are not eligible for Medicaid or do not have Veterans benefits, Family First charges an hourly rate for all services. Schedules can range from as little as 4 hours a week to 24 hours a day, 7 days a week. Family First also accepts long-term care insurance and will provide families with the necessary forms to submit claims.
How does Family First match a Caregiver with a client who is resistant to help?
We provide a complimentary assessment to help clients and families get acquainted with in-home care. This assessment helps us understand the client’s personality and match them with suitable Caregivers. Our experienced Caregivers excel at building rapport with clients who may initially resist care. If a Caregiver isn’t the right fit, we strive to find a better match to ensure our clients receive the support that best meets their needs and preferences.
How are your Caregivers supervised?
Family First offers an initial assessment and continuous supervision to ensure that care plans are being implemented. Our Home Care Managers conduct regular check-in calls and home visits to address any issues and offer ongoing support and supervision. Periodic reviews of services are carried out to make necessary adjustments based on any changes in health or circumstances.
Why is working with Family First better than hiring on my own?
Engaging a caregiver on your own comes with its own set of challenges. In addition to handling caregiver payments and oversight, you will be responsible for assuming liability, paying employment taxes, conducting interviews, contacting references, and conducting criminal background checks. You will also need to negotiate pay rates and verify that candidates possess the necessary skills and training. You will also be ‘on-call’ to deal with a crisis or when a caregiver calls out sick. Family First will manage all these tasks as part of our hourly fee.
When a client is being discharged from rehab, what are things families should be thinking of?
Upon returning home from a rehab center, it is important to have a safe environment that reduces the risk of falls and ensures proper management of transportation, medications, and food in the refrigerator. Family First can assist with these tasks to ensure a successful transition home, often able to provide care on the day of discharge.
Can I hire a Caregiver to help a loved one who lives in senior housing?
Absolutely. Family First has a long history of experience working with senior housing communities and residences of all types.